We currently offer standard ground shipping within 2-5 business days from the time of order to delivery. As we continue to expand, we aspire to introduce additional shipping options. Your ongoing support is sincerely appreciated on our journey.

Regrettably, due to our commitment to sustainability and our support for craftsmen within our sustainable brand, accepting returns poses significant challenges. Each item is meticulously inspected and shipped with utmost care to ensure superior quality and a seamless experience for our customers.

We respectfully inform you that all sales are considered final, and exchanges are not facilitated.

We highly encourage you to make your purchase thoughtfully, keeping in mind our dedication to sustainability and the artisans we support.

Rest assured, we are confident that our products will meet your expectations and contribute to a positive, sustainable future.

Exception - Refunds and Exchanges (if applicable)

• To be eligible for a refund or exchange, you must first email us within 7 days of receiving the item at mkgluxe@gmail.com
  
• Item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

• This exception will apply only for size mismatch and a replacement product will be shipped at an additional cost, restocking fee of $25.